West Burger

Privacy Policy for West Burger

Effective Date: November 24, 2025

This Privacy Policy describes how the West Burger mobile application ("we", "our", "us") collects, uses, and protects your personal information. By installing or using the West Burger app, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Personal Information

- Name (first and last name)

- Phone number

- Delivery address

- Date of birth (for account verification). We use your date of birth to verify that you are of legal age to enter into a financial transaction for food delivery, and to prevent unauthorized orders by minors, ensuring compliance with local consumer protection laws.

- Profile details (optional)

1.2. Order Information

- Order history

- Purchase records

- Delivery preferences

1.3. Technical Information

- Device type (iOS/Android)

- Operating system version

- App crash reports (for bug fixes only)

2. How We Use Your Information

We use the collected data for the following purposes:

- Processing and delivering your orders

- Providing customer support

- Maintaining your account and order history

- Improving app functionality and fixing technical issues

- Enhancing security and preventing fraud

3. Sharing Your Information

3.1. Service Providers

We may share your information only with service providers necessary to operate the app:

- Delivery personnel (name, phone, address for delivery)

- Hosting and infrastructure providers (for app functionality)

- Payment processors (for transaction processing)

We do NOT share your data with:

- Analytics or tracking services

- Advertising networks

- Data brokers

- Third-party marketing companies

3.2. Legal Requirements

We may disclose information if required by law or governmental authorities.

4. Data Retention

- Order data: 3 years

- Profile data: until you delete your account

- Technical logs: 12 months

When you delete your account, all associated information is removed within 30 days.

5. Your Rights

You have the right to:

- Access your personal data

- Update or correct your data

- Request deletion of your data

- Withdraw consent

- Close your account

To exercise these rights, please contact us using the details below.

6. Children's Privacy

The West Burger app is not intended for children under 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

7. Data Security

We take the following steps to protect your information:

- Encrypted data transmission (HTTPS/SSL)

- Secure servers

- Access-level controls

- Regular security audits

However, no internet-based service can guarantee complete security.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted within the app and on our website. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, suggestions, or complaints, please contact us:

Phone: +998 93 988 81 99

Email: shakhdev9910@gmail.com

Thank you for choosing West Burger!